We DO NOT offer service or information on products not manufactured by Elmira. The Oval, Sweetheart, Julia, 5000, 6000 and 7000 are no longer serviced by Elmira. Please call 1-800-223-3900 for parts and service for these products.
Before contacting us, please determine your serial number (see below for locations) to ensure we are providing you with correct information or parts.
Service & Repairs
Serial Number Locations
Antique Ranges - back of owner’s manual or:
- All-electric – above top left corner of oven door, below cook rail
- Gas, dual fuel – underside of ash catch (shelf below false doors)
Northstar Ranges - back of owner’s manual or:
- Inside bottom drawer
- On side wall or roof inside fresh food compartment
Microwaves / Wall Ovens:
- Microwave: back of unit; Wall Oven: Inside, bottom of control panel or right side of door frame
- Back of owner’s manual